Remote computer desktop control

Does anyone know how to take control of someone elses computer desktop remotely? (with their blessing of course!!)- for example so I could see their desktop on my computer and control a program open on their desktop (i.e. show them how GeneMapper works). Illumina did it on the BeadExpress when it had a problem- and I think it would be of some benefit if we could do it. Possible?

 cheers

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